Jocata Financial Advisory
2020 — Present
Associate Delivery Director
Product Delivery Manager, Dec 2020 – Apr 2022 · A BillDesk company
- Own end-to-end governance and delivery for multiple strategic banking accounts across fixed-bid, T&M and outcome-driven contractual models.
- Turned around and implemented a large-scale digital lending platform with multiple lending products for a leading private sector bank.
- Re-architected the lending platform from a monolithic setup to cloud-native microservices with CI/CD — improving delivery efficiency and production stability.
- Established multi-account SOPs, governance frameworks, and risk & change controls, significantly improving predictability and audit readiness.
- Present delivery health, risks and strategic options at senior management and CXO forums.
- Built and mentored a self-sufficient second line of delivery leadership; support pre-sales with RFP responses, estimations and solution narratives.
Posted · Multi-account portfolio · 80+ team
VSoft Technologies
2014 — 2020
Global Product Manager
Business Analyst & Product Owner, Feb 2014 – Sep 2016
- Owned product roadmaps for omni-channel digital banking platforms, including NLP-, bot- and AI-driven solutions.
- Delivered cheque truncation, ACH and UPI integrations, including mobile-based cheque deposit.
- Managed multi-million-dollar programs across India, the Middle East and the U.S., ensuring regional compliance and localisation.
- Coordinated GTM strategy, release planning and market prioritisation; enabled sales teams through demos and collateral.
Posted · 3 regions · Payments & digital banking
Lakshmi Vilas Bank
2012 — 2014
Assistant Manager — IT Projects
Data Centre
- Prepared the PRD for NACH systems and defined use cases across modules.
- Migrated cheque truncation systems to newer versions, improving operational efficiency.
- Coordinated with regulators, vendors and internal teams; ran UAT and supported core banking rollouts.
Posted · Regulator-facing delivery
Dhanlaxmi Bank
2009 — 2011
Senior Systems Executive — IT Projects
Data Centre
- Led enterprise-wide service desk automation and mail system migration.
- Supported centralised core banking environments and large-scale IT rollouts across branches.
Posted · Where it began